Managed IT
We offer a variety of ways to help you keep on top of your IT. Depending on your budget and how involved you would like to be, we can cater for most businesses and setups.
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Our Managed Services are billed per user, please use the below form to allow us to provide you with a tailored, same-day quote.
- Scheduled Windows Updates
- Scheduled Third Party Updates
- Hardware Monitoring
- Anti-Virus
- Remote Support
- Onsite Support
- After Hours Support (6pm - 8am)
- Office 365 Backup
(Sharepoint, OneDrive,Exchange)
Per Mailbox - Advanced Mail Filtering Per Mailbox
- Passportal Password Manager
- Service Level Agreement
- Per-user Fee
Each user can have up to 2 workstations and 2 mobile devices - Email Server Management
- Network / Site Management
- Server Management
- Scheduled Windows Updates Not Included
- Scheduled Third Party Updates Not Included
- Hardware Monitoring Not Included
- Anti-Virus Not Included
- Remote Support $42.5 / 15 mins
- Onsite Support $170 /hour
- After Hours Support (6pm - 8am) $250 /hour
-
Office 365 Backup
(Sharepoint, OneDrive,Exchange)
Per Mailbox $5 - Advanced Mail Filtering Per Mailbox $5
- Passportal Password Manager $7
- Service Level Agreement N/A
-
Per-user Fee
Each user can have up to 2 workstations and 2 mobile devices N/A - Email Server Management N/A
- Network / Site Management N/A
- Server Management N/A
- Scheduled Windows Updates Included
- Scheduled Third Party Updates Included
- Hardware Monitoring Included
- Anti-Virus Included
- Remote Support Included
- Onsite Support $150 /hour
- After Hours Support (6pm - 8am) $225 /hour
-
Office 365 Backup
(Sharepoint, OneDrive,Exchange)
Per Mailbox $4.5 - Advanced Mail Filtering Per Mailbox $5
- Passportal Password Manager $5
-
Service Level Agreement
Standard
(2 hr critical) -
Per-user Fee
Each user can have up to 2 workstations and 2 mobile devices Quoted - Email Server Management Quoted
- Network / Site Management Quoted
- Server Management Quoted
- Scheduled Windows Updates Included
- Scheduled Third Party Updates Included
- Hardware Monitoring Included
- Anti-Virus Included
- Remote Support Included
- Onsite Support Included
- After Hours Support (6pm - 8am) $200 /hour
-
Office 365 Backup
(Sharepoint, OneDrive,Exchange)
Per Mailbox $3.8 - Advanced Mail Filtering Per Mailbox $4
- Passportal Password Manager $4
-
Service Level Agreement
Standard
(2 hr critical) -
Per-user Fee
Each user can have up to 2 workstations and 2 mobile devices Quoted - Email Server Management Quoted
- Network / Site Management Quoted
- Server Management Quoted
- Scheduled Windows Updates Included
- Scheduled Third Party Updates Included
- Hardware Monitoring Included
- Anti-Virus Included
- Remote Support Included
- Onsite Support Included
- After Hours Support (6pm - 8am) Included
-
Office 365 Backup
(Sharepoint, OneDrive,Exchange)
Per Mailbox Included - Advanced Mail Filtering Per Mailbox Included
- Passportal Password Manager Included
-
Service Level Agreement
Premium
(1 hr critical) -
Per-user Fee
Each user can have up to 2 workstations and 2 mobile devices Included - Email Server Management Quoted
- Network / Site Management Quoted
- Server Management Quoted
EMERGENCY SUPPORT
Available to get a customer up and running if they have a major issue and don't have an active agreement with us. Only available for 30 days after the initial work
Per-user fee
Each user can have up to two workstations and up to two mobile devices
Network Support
We analyse what your network to see how complex your hardware is and quote accordingly so you only pay for the support and protection you need.
Server Support
We analyse what your server is being used for and quote accordingly so you only pay for the support and protection you need.