Managed IT Support for all occasions

Managed IT

We offer a variety of ways to help you keep on top of your IT. Depending on your budget and how involved you would like to be, we can cater for most businesses and setups.

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Our Managed Services are billed per user, please use the below form to allow us to provide you with a tailored, same-day quote.

 

 
  • Scheduled Windows Updates
  • Scheduled Third Party Updates
  • Hardware Monitoring
  • Anti-Virus
  • Remote Support
  • Onsite Support
  • After Hours Support (6pm - 8am)
  • Office 365 Backup
    (Sharepoint, OneDrive,Exchange)
    Per Mailbox
  • Advanced Mail Filtering Per Mailbox
  • Passportal Password Manager
  • Service Level Agreement
  • Per-user Fee
    Each user can have up to 2 workstations and 2 mobile devices
  • Email Server Management
  • Network / Site Management
  • Server Management

Emergency Support
  • Scheduled Windows Updates Not Included
  • Scheduled Third Party Updates Not Included
  • Hardware Monitoring Not Included
  • Anti-Virus Not Included
  • Remote Support $42.5 / 15 mins
  • Onsite Support $170 /hour
  • After Hours Support (6pm - 8am) $250 /hour
  • Office 365 Backup
    (Sharepoint, OneDrive,Exchange)
    Per Mailbox
    $5
  • Advanced Mail Filtering Per Mailbox $5
  • Passportal Password Manager $7
  • Service Level Agreement N/A
  • Per-user Fee
    Each user can have up to 2 workstations and 2 mobile devices
    N/A
  • Email Server Management N/A
  • Network / Site Management N/A
  • Server Management N/A

Standard
  • Scheduled Windows Updates Included
  • Scheduled Third Party Updates Included
  • Hardware Monitoring Included
  • Anti-Virus Included
  • Remote Support Included
  • Onsite Support $150 /hour
  • After Hours Support (6pm - 8am) $225 /hour
  • Office 365 Backup
    (Sharepoint, OneDrive,Exchange)
    Per Mailbox
    $4.5
  • Advanced Mail Filtering Per Mailbox $5
  • Passportal Password Manager $5
  • Service Level Agreement Standard
    (2 hr critical)
  • Per-user Fee
    Each user can have up to 2 workstations and 2 mobile devices
    Quoted
  • Email Server Management Quoted
  • Network / Site Management Quoted
  • Server Management Quoted

Complete
  • Scheduled Windows Updates Included
  • Scheduled Third Party Updates Included
  • Hardware Monitoring Included
  • Anti-Virus Included
  • Remote Support Included
  • Onsite Support Included
  • After Hours Support (6pm - 8am) $200 /hour
  • Office 365 Backup
    (Sharepoint, OneDrive,Exchange)
    Per Mailbox
    $3.8
  • Advanced Mail Filtering Per Mailbox $4
  • Passportal Password Manager $4
  • Service Level Agreement Standard
    (2 hr critical)
  • Per-user Fee
    Each user can have up to 2 workstations and 2 mobile devices
    Quoted
  • Email Server Management Quoted
  • Network / Site Management Quoted
  • Server Management Quoted

Platinum
  • Scheduled Windows Updates Included
  • Scheduled Third Party Updates Included
  • Hardware Monitoring Included
  • Anti-Virus Included
  • Remote Support Included
  • Onsite Support Included
  • After Hours Support (6pm - 8am) Included
  • Office 365 Backup
    (Sharepoint, OneDrive,Exchange)
    Per Mailbox
    Included
  • Advanced Mail Filtering Per Mailbox Included
  • Passportal Password Manager Included
  • Service Level Agreement Premium
    (1 hr critical)
  • Per-user Fee
    Each user can have up to 2 workstations and 2 mobile devices
    Included
  • Email Server Management Quoted
  • Network / Site Management Quoted
  • Server Management Quoted
maintenance

EMERGENCY SUPPORT

Available to get a customer up and running if they have a major issue and don't have an active agreement with us. Only available for 30 days after the initial work

user

Per-user fee

Each user can have up to two workstations and up to two mobile devices

consulting

Network Support

We analyse what your network to see how complex your hardware is and quote accordingly so you only pay for the support and protection you need. 

server (1)

Server Support

We analyse what your server is being used for and quote accordingly so you only pay for the support and protection you need. 

Ready to make the Swytch?

Why not have a chat with one of our experts?

Call 07 3554 0256 to discover how SWYTCH can help your business.